Ocha Health connects patients to JCI-accredited specialists across regions. An AI concierge now does the intake work that used to take a coordinator most of a morning.
Matching a patient to the right specialist meant long back-and-forth over documents, regions, and insurance.
Onboarding a single patient took around 3 hours of coordinator time.
Enquiries came from multiple countries and time zones; office hours could not cover them.
Structured directory with multi-region routing, so patients land on specialists who actually serve their location and case.
The concierge collects history, preferences, and GL/insurance details up front, in minutes instead of meetings.
Qualified, documented patients arrive in the team's WhatsApp ready to book, any hour of the day.
The tools, prompts, and 5 workflows behind 9 live systems. Free.
Tell me what you're trying to fix. I'll tell you straight what it takes, and what it costs.