How it works
The assistant connects to your WhatsApp Business number. It answers from your own price list and FAQ, qualifies the customer, and books them into a calendar. Anything unusual gets routed to a human with the full conversation attached.
What it should never do
Give medical, legal, or financial advice, improvise prices, or pretend to be human when asked. Good systems hard-code these boundaries.
What results look like
The biggest win is after-hours capture: enquiries that used to sit until morning get answered and booked at 2am. In one live medical concierge build, intake that took a coordinator 3 hours now takes 12 minutes.